Shipping Policy

  1. Shipping Area: We currently only ship to addresses within Coimbatore Please ensure that the shipping address provided at checkout is within our designated shipping area.

  2. Shipping Charges: Shipping charges will be calculated based on the delivery location within our shipping area. The shipping charges will be displayed at checkout before you confirm your purchase.

  3. Order Processing Time: Orders are typically processed and shipped within [X] business days after payment verification, excluding weekends and holidays. However, please note that processing times may vary depending on product availability and order volume.

  4. Delivery Time: Estimated delivery times will vary based on the shipping destination within our designated area. We strive to deliver your order as quickly as possible, but please allow for delays due to unforeseen circumstances such as weather conditions or traffic.

Return and Refund Policy

  1. No Returns, Refunds, or Cancellations: Due to the nature of our business and for hygiene reasons, all sales are final. Once an order has been successfully placed and processed, it cannot be canceled, returned, or refunded.

  2. Damaged or Defective Products: In the rare event that you receive a damaged or defective product, please contact us within [X] days of receiving your order. We may require photo evidence of the damaged or defective item(s) to process a replacement or refund.

  3. Incorrect Orders: If you receive an incorrect item in your order, please contact us immediately to arrange for a replacement or refund. We may request that you return the incorrect item(s) in their original packaging at our expense.

  4. Contact Us: If you have any questions or concerns about your order, shipping, or product quality, please contact our customer service team at store@thegulp.in or 9500255250. We are here to assist you and ensure your satisfaction with your purchase.